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Frequently Asked Questions

• How can I connect to machines on the Internet?
  

  The following services are available from the microcomputers in the department computer lab, and most of the other computers around grounds:

  • telnet
    Used for interactive connections to a remote machine
  • ftp
    Used to send and receive files to/from a remote machine
  • eXceed/MacX
    Used to display windows from a remote machine on a local display



• What is ITC?
  (used to be ACC) You may see references to ITC in various computer documents around the department. ITC is the department of Information Technology and Communication. It is responsible for maintenance of computers owned by the university as a whole (as opposed to those owned by an individual professor or department).



• Who do I complain to?
  

  If you have a complaint or suggestion, please e-mail it to physics-comp@virginia.edu, or accost one of these fine individuals:

  • Bryan Wright
    Computer Systems Administrator, geek, goofy-looking
    Room 315a
    924-7218
    bkw1a@Virginia.EDU
  • Shawn Gimbert
    Microcomputer Lab Manager, and all knowing--Really!
    Room 110
    924-0851
    sgimbert@virginia.edu
  • Rick Marshall
    Web Master and Director of Laboratories
    924-3080
    rmm5a@Virginia.EDU


• Can I play games in the microcomputer lab?
  Don't even think about it.



• Where can I get more information about computing at UVA?
  Use Internet Explorer or Netscape to take a look at our nifty departmental home page. From there, you can also get information about other computing facilities at UVA.